Privacy Policy

Introduction

At Raleigh Home Pro, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://raleighhomepro.com.

Information We Collect

Personal Information

We may collect personal information that you provide to us when you:

• Submit a contact form
• Request quotes from service providers
• Subscribe to our newsletter
• Create an account
• Leave reviews or comments

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Geographic location (country and city)

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Connect you with home service professionals
• Send you updates and marketing communications (with your consent)
• Improve our website and user experience
• Analyze website traffic and usage patterns
• Prevent fraud and enhance security
• Comply with legal obligations

Information Sharing

We may share your information with:

• Service Providers: When you request quotes or information, we share your contact details with relevant home service professionals
• Analytics Partners: We use Plausible Analytics, a privacy-friendly analytics tool, to understand website usage
• Legal Requirements: We may disclose information if required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition, your information may be transferred

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences
• Understand how you use our website
• Provide personalized content
• Analyze website performance

You can control cookies through your browser settings. However, disabling cookies may limit some features of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to the processing of your information

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: