Terms of Service

Last updated: August 31, 2025

1. Agreement to Terms

By accessing and using Raleigh Home Pro (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these terms, you do not have permission to access the Service.

2. Description of Service

Raleigh Home Pro is an online directory that connects homeowners with home service professionals in the Raleigh-Durham, North Carolina area. Our Service includes:

  • Directory listings of home service professionals
  • Contact information for service providers
  • Service area information
  • Business reviews and ratings
  • Emergency service listings

3. User Responsibilities

When using our Service, you agree to:

  • Provide accurate and truthful information
  • Use the Service only for lawful purposes
  • Not engage in any activity that disrupts or interferes with the Service
  • Not attempt to gain unauthorized access to any portion of the Service
  • Not harvest or collect information about other users without their consent
  • Comply with all applicable laws and regulations

4. Service Provider Listings

No Endorsement

The inclusion of any service provider in our directory does not constitute an endorsement, recommendation, or approval by Raleigh Home Pro. We do not guarantee the quality, reliability, or legality of services provided by listed professionals.

User Due Diligence

Users are responsible for conducting their own due diligence when selecting service providers, including verifying licenses, insurance, and qualifications. We recommend obtaining multiple quotes and checking references before hiring any service provider.

5. Limitation of Liability

To the fullest extent permitted by law:

  • Raleigh Home Pro is not liable for any damages arising from your use of the Service
  • We are not responsible for the actions, services, or conduct of any service providers listed on our platform
  • We do not guarantee the accuracy, completeness, or usefulness of information on the Service
  • We are not liable for any indirect, incidental, special, or consequential damages

6. Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. Raleigh Home Pro disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Indemnification

You agree to indemnify, defend, and hold harmless Raleigh Home Pro, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising from your use of the Service or violation of these Terms.

8. User Content

If you submit reviews, comments, or other content to the Service:

  • You retain ownership of your content
  • You grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content
  • You represent that you have the right to submit the content
  • Your content does not violate any third-party rights
  • We reserve the right to remove content that violates these Terms

9. Intellectual Property

All content on the Service, including text, graphics, logos, and software, is the property of Raleigh Home Proor its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Termination

We reserve the right to terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of North Carolina, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts of Wake County, North Carolina.

13. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify users by updating the “Last updated” date at the top of this page. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15. Contact Information

For questions about these Terms of Service, please contact us at: